#actKM11: Preparing your organisation for the future

Posted on 11 October 2011


Matthew Tukaki of the Sustain Group presented on change management using as a case study a succession project he conducted for Drake. The presentation notes will be available on Slideshare and here are some snippets from the Q&A session at the end.

When you went out and spoke to people about the coming organisational change, what was the vision you presented?

Rather than telling people what I wanted them to want, I did a lot of listening to find out what people wanted, to build their trust and to find out what the best way forward was.

You were confronted with a huge mess when you began this project. How did you keep yourself going through dark days?

Even though I might quip about getting rid of a whole lot of senior management, there’s no glory…

Read the rest of this post on the actKM blog and the rest of my actKM11 posts.

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